Dillon STR Complaint Hotline - 970-368-7482

Summit County Short-Term Rental Complaints

To report non-emergency issues concerning a short-term rental (STR) property, contact the Complaint Hotline online or by phone. Non-emergency issues may include noise, parking violations, occupancy-limit violations, pet issues, feeding wildlife, trash issues or other code violations. 

Complaint Hotline Numbers For Other Jurisdictions:

If you have an emergency, do not call the STR Complaint Hotline – call 911.

The Complaint Hotline is available 24/7 to assist with resolving STR complaints. We will not accept anonymous submittals.

When you file a complaint through the hotline, the service will contact the Responsible Agent for the specified property. The Responsible Agent will then have 60 minutes to respond with a resolution.

If the issue has not been resolved after an hour, please contact non-emergency dispatch at 970-668-8600.

If a Responsible Agent fails to respond to complaints within the required 60-minute timeframe and/or complaints are unresolved, this can result in suspension or revocation of a STR license.

To report a suspected unregistered short-term rental property, call 970-368-7482.